Frequently Asked Questions
Everything you need to know about shopping with Now You Know.
How long will it take to receive my order?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location.
What is your return policy?
We offer a 30-day return window for most items. Products must be in their original packaging and unused condition to qualify for a full refund.
How can I track my shipment?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.
Do you ship internationally?
Yes, we currently ship to over 50 countries. International shipping rates and delivery times are calculated at checkout based on the destination.
How can I contact customer support?
Our team is available 24/7 via the 'Contact Us' page on our website or by emailing [email protected].